Terms & Conditions
Welcome to Ziah Fashion. These Terms of Service (“Terms”) govern your access to and use of ziahfashion.com (the “Website”), including the purchase of products offered through our Website.
By accessing, browsing, or placing an order through our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website.
1. Eligibility
By using this Website, you confirm that:
· You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
· The information you provide is accurate, complete, and up to date.
· You will use this Website only for lawful purposes.
2. Products
We strive to present our products as accurately as possible. However:
· Product colours may vary slightly depending on your device or display settings.
· Minor variations in measurements, fabric texture, prints, or finishing may occur, particularly for handcrafted or made-to-order products.
· Product availability is subject to stock and production capacity.
We reserve the right to modify, discontinue, or limit the sale of any product without prior notice.
3. Pricing
· All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.
· Prices are subject to change without prior notice.
· While we make every effort to ensure pricing accuracy, errors may occasionally occur. In such cases, we reserve the right to cancel the order and issue a full refund where payment has already been received.
4. Orders & Payments
Orders are accepted only after successful payment authorization.
We reserve the right to:
· Refuse or cancel any order at our discretion.
· Cancel orders suspected of fraud, unauthorized activity, or misuse of promotional offers.
· Request additional verification before processing an order.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method.
5. Shipping & Delivery
· We offer Free Shipping across India.
· International shipping charges are calculated based on the destination country, package weight, dimensions, and applicable courier charges.
· Orders are generally processed and dispatched within 20–30 working days, unless otherwise specified.
· Delivery timelines are estimates and may vary due to courier operations, customs clearance, weather conditions, public holidays, or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for complete details.
6. Returns & Refunds
Returns are accepted only for products that are damaged, defective, or incorrectly delivered.
Customers must notify us within 24 hours of delivery by providing:
· Order Number
· Photographs of the product
· Photographs of the packaging
· A description of the issue
Approved claims will be resolved in accordance with our Return Policy, which may include a replacement or refund where applicable.
7. Intellectual Property
All content on this Website, including but not limited to our brand name, logo, product designs, product images, graphics, text, icons, videos, website layout, and other materials, is the exclusive property of Ziah Fashion and is protected under applicable intellectual property laws.
No content from this Website may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written consent.
8. User Conduct
By using this Website, you agree not to:
· Use the Website for any unlawful or fraudulent purpose.
· Attempt to interfere with the security or proper functioning of the Website.
· Upload viruses, malware, or other harmful code.
· Misuse customer accounts or payment systems.
· Copy, reproduce, or exploit any content without authorization.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Ziah Fashion shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this Website or the purchase of our products.
Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.
10. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice.
Any changes will become effective immediately upon publication on this page. Continued use of the Website following such changes constitutes your acceptance of the revised Terms.
12. Governing Law & Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the Website, or any purchase made through the Website shall be subject to the exclusive jurisdiction of the competent courts in Kannur, Kerala, India, unless otherwise required by applicable law.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Ziah Fashion
Website: https://ziahfashion.com
Email: support@ziahfashion.com