Privacy Policy
At Ziah Fashion (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase through ziahfashion.com (“Website”).
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide our products and services, we collect certain information when you interact with our Website.
Information You Provide
Depending on how you use our Website, we may collect:
· Full Name
· Email Address
· Mobile Number
· Billing Address
· Shipping Address
· Order Details
· Information you provide when contacting our customer support team
Information Collected Automatically
When you browse our Website, we may automatically collect certain information, including:
· IP Address
· Browser Type
· Device Information
· Operating System
· Time Zone
· Website Usage Data
· Pages Visited
· Products Viewed
· Referral Source
· Cookies and Similar Technologies
Payment Information
Payments made on our Website are processed securely through trusted third-party payment providers. We do not store your complete debit card, credit card, CVV, UPI PIN, or net banking credentials.
2. How We Use Your Information
We use your personal information to:
· Process and fulfil your orders
· Verify and process payments
· Arrange shipping and delivery
· Send invoices, order confirmations, and shipping updates
· Respond to your enquiries and provide customer support
· Detect and prevent fraudulent or unauthorized transactions
· Improve our Website, products, and services
· Analyse customer behaviour and Website performance
· Send promotional communications, offers, or updates where permitted by law or with your consent
3. Cookies
Our Website uses cookies and similar technologies to improve functionality and enhance your shopping experience.
Cookies help us remember your preferences, maintain your shopping cart, analyse Website traffic, improve Website performance, and measure the effectiveness of our marketing activities.
You may disable cookies through your browser settings. However, certain features of the Website may not function properly.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with trusted third-party service providers, including:
· Shopify (Website hosting and e-commerce platform)
· Payment gateway providers
· Shipping and logistics partners
· Analytics providers
· Marketing and communication service providers
· Government authorities or regulatory bodies when required by law
These service providers are authorized to use your information only for the services they perform on our behalf and are expected to maintain appropriate security and confidentiality.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
Although we strive to protect your information using commercially reasonable security measures, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
· Fulfil your orders
· Provide customer support
· Comply with applicable legal and regulatory obligations
· Resolve disputes
· Enforce our agreements
When your information is no longer required, we will securely delete or anonymize it where reasonably practicable.
7. Your Privacy Rights
Subject to applicable laws, you may have the right to:
· Access your personal information
· Correct inaccurate or incomplete information
· Update your personal information
· Request deletion of your personal information where legally permitted
· Withdraw your consent where applicable
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Services
Our Website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review the privacy policies of those third-party services before providing any personal information.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page along with the revised Effective Date. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Ziah Fashion
Website: https://ziahfashion.com
Email: support@ziahfashion.com