Shipping Policy
At Ziah Fashion, we are committed to delivering your order safely and efficiently. Please review our Shipping Policy before placing an order.
Order Processing
· Orders are processed only after successful payment confirmation.
· You will receive an order confirmation once your purchase has been successfully placed.
· As each piece is carefully prepared and quality checked before dispatch, orders are typically processed within 20–30 working days.
· Orders are not processed, shipped, or delivered on Sundays or public holidays.
Shipping Within India
· We offer FREE shipping on all orders across India.
· Once your order has been dispatched, you will receive shipping confirmation along with tracking details (where available).
· Delivery timelines may vary depending on your location and courier partner availability.
International Shipping
We ship to selected international destinations.
· International shipping charges are not fixed and are calculated based on factors such as:
o Destination country
o Delivery location
o Package weight and dimensions
o Applicable courier charges
The applicable shipping cost will be communicated before your order is shipped or calculated during checkout, where available.
Please note that any customs duties, import taxes, VAT, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to factors beyond our control, including:
· Courier partner delays
· Weather conditions
· Public holidays
· Customs clearance (for international shipments)
· Government restrictions or unforeseen events
We appreciate your patience and understanding in such situations.
Delivery Address
Please ensure that your shipping address, contact number, and other delivery details are accurate at the time of placing your order.
Ziah Fashion is not responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete information provided by the customer.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email or SMS (where available), allowing you to monitor your shipment until delivery.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery with:
· Your Order Number
· Clear photographs of the product
· Photographs of the packaging
· A brief description of the issue
We will review your request and provide an appropriate resolution in accordance with our Return Policy.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Ziah Fashion
Website: https://ziahfashion.com
Email: support@ziahfashion.com