Once your order is confirmed and payment has been successfully received, an invoice will be shared with you for confirmation. As each piece is carefully prepared with attention to detail, please allow up to 20–30 working days for delivery. We appreciate your patience and support of slow, thoughtful craftsmanship.
Returns are accepted only in the case of damaged products. Upon receiving and inspecting the returned item, we will process either a replacement or refund based on the product's condition and eligibility.